ReviewSync asks your happy customers for reviews, brings them all into one place, and helps you reply in minutes, so your reputation grows while you get on with the work.
See it for your practice
The map, businesses and ratings in this demo are illustrative.
Same street, same service. The one with more reviews and more replies gets the call.
Happy customers leave and say nothing, because nobody asked.
At the right moment, in your name. Every review gets a reply. Watch them land.
The one they trust before they've even rung.
All five come with every plan. You don't chase anyone, write a word, or learn the tech.
Every customer gets asked at the right moment, so reviews come in without you chasing anyone.
The moment a job is done or an appointment closes, your customer gets a personalised SMS or email asking for a review. Your staff never have to remember, and nothing slips through the cracks.
Years of happy customers you never asked turn into new reviews, fast.
We reach back to customers from months or years ago who were never asked. A thin review history gets fixed quickly, because most of them were delighted, they just never had the chance to say so.
Every review gets a prompt, professional response, without you writing a word.
Each new review, positive or otherwise, gets a thoughtful reply drafted and sent for you. You look attentive to Google and to prospects reading your profile, with zero time at your end.
Requests look like they come from you, not a robot, so more people finish them.
Each request carries your name and branding, so it feels personal. People are far more likely to tap through and actually leave a review when it doesn't look like a generic automated blast.
We set it up for you and connect it to the system you already use, so you're live in days.
No tech jargon, no DIY. We walk through it together on a call and wire it into the CRM or booking system you already run on. You're up and running quickly, with nothing to figure out alone.
Built for the practices people search for locally
Example messages. Names are illustrative.
Ten years of happy patients, thirteen Google reviews. They hadn't done anything wrong. Nobody had asked.
See what your clients would receive: a personalised review request, sent to your phone.
Every plan includes automatic review requests, past-customer reactivation, AI replies to every review, personalised image requests, CRM integration, and the 1-1 setup call. Only the monthly volume changes.
For solo practitioners and small practices.
For busy practices with a steady flow of new clients.
For multi-office or high-volume firms.
14 days free. No contract. Cancel anytime.
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| New review requests a month | Up to 50 | Up to 100 | Up to 300 |
| Initial review reactivation of your existing customers | 100 | 250 | 750 |
| Follow-up messages | Included on every plan, and not counted towards your monthly requests | ||
| Full done-for-you system | |||
| Automated review requests | |||
| Dynamic review follow-ups | |||
| AI smart messaging | |||
| Personalised image requests | |||
| Auto AI review replies | |||
| Social media review posting | |||
| Website reviews widget | |||
| Google Business Profile audit | |||
| Custom CRM integration | |||
| 1-1 setup call | |||
Prices are per month and subject to VAT. Usage charges apply. 14 days free, cancel anytime.
They shape how people see you before they ever get in touch. More reviews lift you in local search, build trust with people who haven't met you yet, and bring in more enquiries and sales. AI search tools lean on reviews too. When a competitor has more reviews than you, they're the one more likely to get recommended.
Always. Each one comes from a real customer of yours and appears on your Google profile. We never write, buy or invent a review. ReviewSync's job is making sure your real customers are asked.
A handy benchmark is 10 reviews for each year you've been trading. If you're below that, it's time to start. Our review reactivation can close the gap quickly by getting in touch with your past customers.
Local businesses whose owners want more 5-star Google reviews without the admin. That includes professional services, hospitality and local service businesses.
Most likely. We connect with most of the major CRMs, booking tools and invoicing platforms. Not sure about yours? Ask us and we'll tell you.
For most businesses, about 30 minutes. You connect your Google profile, connect your CRM and upload your personalised image, and that's it. If your software or CRM is less common, we'll get on a call and walk through the connection with you.
No, it's optional. We're glad to help if you'd like to get up and running faster. Setup takes around 30 minutes, so reviews can start arriving within a few hours.
Typically within 24 hours of your review reactivation going live. The exact timing depends on how many customers you have, but things move quickly.
Our aim is to show you results inside your free trial, before you've paid anything. Most clients see their Google review count climb within 7 to 14 days. How fast depends on how many customers you deal with, and review reactivation gives you an early boost.
Yes. You get 14 days free to see the results before you commit to a plan. We move fast on setup so the reviews start coming in during your trial.
Your first payment is taken when the 14-day trial ends, then monthly from then on. It comes off the card you used to sign up, automatically.
No contract. We aim to be easy to work with and just as easy to leave. You can cancel from your dashboard in a few clicks, and review requests keep going until your billing period ends.
Plans are sized by how many new review requests you want to send each month. If you see around 50 new customers a month, the entry plan fits. Every plan starts with a review reactivation of your past customers. Follow-ups aren't counted towards your monthly requests, so on the entry plan you can ask 50 new customers and still follow up with each of them, based on your follow-up settings.
A cheap tool gives you the software and leaves the work to you. ReviewSync is done for you on every plan: we set it up with you, reactivate your past customers and reply to every review.
No. You ask every customer rather than cherry-picking, and each review is answered. That's exactly the kind of genuine activity Google expects to see from a healthy business.
No. Blocking or filtering reviews, known as review gating, breaks Google's policy, so we don't do it. What we can do is ask the right customers at the right time, which gives you the best chance of great reviews. Most customers are satisfied, yet the people who post unprompted tend to be the unhappy minority. ReviewSync makes it easy for your happy customers to be heard too. Anyone is still free to post a negative review directly on Google. One or two bad reviews won't sink your business. Having your profile shut down for good would.
Our recommended setting is one request after the service, followed by two gentle reminders. You can dial this up or down in your dashboard. Requests only go out during a review reactivation or after a service, so we never pester your whole customer list week after week.
It's a request designed to be noticed, so you get the best chance of a review. Rather than a plain text message that's easy to ignore, your customer receives a photo of you or your team with their name added to the image.
A review widget is a small piece of code on your website that displays your newest Google reviews on its own, adding trust and helping turn more visitors into customers. One comes with your plan, and we can style it to suit your brand.
When a great review comes in, the system can create a Facebook and Instagram post for it automatically, using templates built from your own photos and logos. You decide when posts go out, and whether you approve each one or let them publish on their own.
During review reactivation, most clients see 10% to 15% of their past customers leave a review. So with 1,000 past customers in your CRM, we'd expect roughly 100 to 150 reviews over the first 4 to 6 weeks. After a service, we expect more than 20% to 30% of new customers to leave a review, and many of our users see over 50%. Your numbers will depend on your customers, but getting reviews is what we do.
We take your list of past customers and send them personalised image review requests gradually, over time. The steady pace looks natural to Google, and it gradually turns people you served in the past into fresh 5-star reviews, with no effort from you.
Google is our focus, because it has the biggest effect on local rankings and on winning new customers. We can also connect with more than 50 other popular platforms. We'll talk this through during onboarding.
For now, ReviewSync is only available to businesses in the United Kingdom.
That's exactly why it exists. Setup is the only time you put in. From then on it asks, replies and reactivates on its own.
ReviewSync is run and hosted by Happy Lemon Labs Ltd, a UK software company in Preston, Lancashire. If you're nearby, let's talk it through over a coffee!
We'll connect ReviewSync to your practice and start generating Google reviews automatically. Try it completely free for 14 days. If you like the results, continue from £65/month instead of £97/month for your first 6 months.If you like the results, continue from £97/month. If you don't, cancel. You've paid us nothing.
Illustrative listing.
